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📄 Terms & conditions

The fine print.

Simple, honest terms for shopping with Ghatside. Please read them before placing your order.

🇮🇳 Governed by Indian law💳 Prices in INR, incl. taxes📞 Help on WhatsApp
Last updated: October 2026

Welcome to Ghat Side. By accessing our website (ghatside.com) and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before placing your order.

01Eligibility

You must be at least 18 years old, or access the site under the supervision of a legal guardian, to make a purchase from Ghat Side.

02Product information

We strive to display product images and descriptions accurately. However, due to natural variations in raw and flavoured makhana, colour, size or texture may differ slightly from batch to batch.

03Order acceptance

Once you place an order, you will receive an email or message confirmation. However, the order is only confirmed once it has been processed and shipped.

We reserve the right to cancel any order in case of product unavailability, pricing errors or suspicious activity.

04Pricing & payment

All prices listed are in INR and inclusive of applicable taxes. We accept payments through UPI, cards, wallets and Cash on Delivery (where available). Pricing may change without prior notice.

05Shipping & delivery

We aim to deliver all orders across India within 3–7 business days. Shipping delays due to unforeseen circumstances (weather, courier issues, festivals) are beyond our control. Delivery timelines are estimates and not guaranteed.

See our Shipping Policy for details.

06Returns & refunds

Please refer to our Refund & Return Policy for full details on eligibility, conditions and the refund process.

07Intellectual property

All content, including the logo, text, product images and packaging design, is the property of Ghat Side. Unauthorised use or reproduction is prohibited and may result in legal action.

08Limitation of liability

Ghat Side is not liable for any direct, indirect, incidental or consequential damages arising from the use of our products or website.

Please consume our products responsibly, especially if you have allergies or medical conditions.

09Governing law

These terms are governed by the laws of India. Any disputes arising from the use of this website shall fall under the jurisdiction of courts located in Gorakhpur, Uttar Pradesh.

10Changes to these terms

We may update or modify these terms at any time without prior notice. Continued use of the site after changes indicates your acceptance of the revised terms.

Still have a question?

Our team is happy to help. Message us on WhatsApp or write to care@ghatside.com.