Welcome to Ghat Side. By accessing our website (ghatside.com) and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before placing your order.

Eligibility:
You must be at least 18 years old or accessing the site under the supervision of a legal guardian to make a purchase from Ghat Side.

Product Information:
We strive to display product images and descriptions accurately. However, due to natural variations in raw and flavored makhana, color, size, or texture may slightly differ from batch to batch.

Order Acceptance:
Once you place an order, you will receive an email or message confirmation. However, the order is only confirmed once it has been processed and shipped. We reserve the right to cancel any order in case of product unavailability, pricing errors, or suspicious activity.

Pricing and Payment:
All prices listed are in INR and inclusive of applicable taxes. We accept payments through UPI, cards, wallets, and Cash on Delivery (where available). Pricing may change without prior notice.

Shipping and Delivery:
We aim to deliver all orders across India within 3–7 business days. Shipping delays due to unforeseen circumstances (weather, courier issues, festivals) are beyond our control. Delivery timelines are estimates and not guaranteed.

Returns and Refunds:
Please refer to our Refund & Return Policy for full details on eligibility, conditions, and the refund process.

Intellectual Property:
All content including logo, text, product images, and packaging design are the property of Ghat Side. Unauthorized use or reproduction is prohibited and may result in legal action.

Limitation of Liability:
Ghat Side is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Consumption of products should be done responsibly, especially for individuals with allergies or medical conditions.

Governing Law:
These terms are governed by the laws of India. Any disputes arising from the use of this website shall fall under the jurisdiction of courts located in Gorakhpur, Uttar Pradesh.

Modifications to Terms:
We may update or modify these terms at any time without prior notice. Continued use of the site after changes indicates your acceptance of the revised terms.

For any concerns or clarifications, contact our support team:
Email: care@ghatside.com
Phone/WhatsApp: +91 70615 69987